How to Fix iTunes Error 13010 2017 Guide

The 3 Common Solutions
2.1 Remove Genius Database

As mentioned above, Genius database may be the root of the problem and some users have successfully solved the issue by removing that database. So it is worth a try.

Follow these instructions:

Step 1: On you Mac, open Finder and click on Go > Home > Music > iTunes.

Step 2: Once you are in the iTunes folder, find iTunes Library Genius.itdb file and delete it.

Step 3: After deleting the Genius database, close Finder and open iTunes. Genius database will now be recreated and the error 13010 will be solved.


2.2 Perform Full Malware Scan of Computer

If the problem is not solved by removing Genius database, then it is likely that it is caused by a virus or malware. It is recommended that you scan your computer via your favorite anti-malware or anti-virus software and see if the problem is solved. If malware is indeed the cause of this problem, then anti-virus will detect it and remove it from your computer. Once the scan is finished and malware is removed, try launching iTunes again. The problem should be fixed now.


2.3 Reinstall iTunes

Many iTunes errors and problems can be solved by simply reinstalling iTunes. If none of the above methods solved the issue, then it is recommended that you completely uninstall iTunes and then install the latest version on your computer. Many users have reported that the iTunes error 13010 was removed after reinstalling iTunes.

Follow these instructions:

Step 1: Completely uninstall iTunes and all its related components.

Step 2: Restart your computer.

Step 3: Now download latest version of iTunes from official Apple’s website.

Step 4: Install iTunes by following the on-screen instructions and then launch it from your desktop. The problem should be fixed now.
The Probable Cause and Similar Issues of iTunes Error 13010


One of the probable causes for this error are the support files of iTunes for the feature known as ‘Genius’.


Some users have succeeded fixing this error by removing the Genius database so it is


likely that this database is the root of the problem.


Apart from this, there may be other causes behind iTunes error 13010. These may include incomplete installation of iTunes, corruption of Windows registry related to iTunes, malware or virus, etc.


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